Services

Tier 1 - Essential Support - This tier is perfect for that solopreneur with a tight budget who needs that extra hand in keeping their records organized.
What it covers:
Inbox and Email Management - Sorting, Flagging important messages, deleting spam, ghost writing on your behalf while proactively protecting your schedule from time-wasters

Calendar Management - Setting Appointments, managing conflicts, sending reminders on your behalf to leads

Data Entry - Updating spreadsheets, contact lists, and basic CRM records

File Organisation - Cleaning up and structuring your filing systems and workspace (Google Drive, Dropbox)

Note: Tier 1 is the entry point. Clients on this tier move to Tier 2 within 3-6 months as trust builds and they see the impact of consistent admin support.

Tier 2 - Growth Support - This tier is best for a business scaling operations and needing both regular administrative and financial record keeping.
What it covers:

Everything in Tier 1 - all inbox, data entry and file organisation services

Drafting and editing - drafting business correspondence, internal notices, and formatted documents

Basic customer service support - handling routine client enquiries and follow-ups on your behalf

Basic Bookkeeping preparation - sending invoices, categorising expenses, reconciling bank statements (QB/Excel)

Note: Tier 2 is the most popular option. It covers the full range of daily administrative needs plus the financial preparation that most business owners struggle to stay on top of.

Tier 3 - Verada Control - This tier is best for overwhelmed business owners who want high-level administrative management and proactive oversight. 

What it covers:
Everything in Tier 2 - all services from tier 1 and tier 2 included in full

Digital errands - Online research, form submissions, reservations and other ad hoc digital tasks.

To-Do List management - tracking your commitments and deliverables, sending reminders so nothing slips

Internal Financial Reporting - generating monthly P&L statements and cash flow tracking for your internal use as the owner

15% Discount on Specialist Projects - all SOPs, process audits and training programmes commissioned during this retainer are discounted

Note: Tier 3 is for the owner who is ready to step back from day-to-day operations and trust that the administrative function is being managed. They are ready to work on their business and not in their business. 

These are standalone services that can be booked independently or added alongside any retainer package.

For more details on specialist projects, please feel free to send me an email or WhatsApp message.